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      12,000 BTU mini-split heat pump · SEN series

      Senville SENA/12HF/OQ

      Very good cooling efficiency and average heating efficiency for a 12,000 BTU mini-split heat pump, and certified for cold climates.

      Ranks #65 of 394 12,000 BTU mini-splits for cooling efficiency, and costs about $278 a year to run in a mixed climate like Atlanta.

      SEER2
      25.5 Cooling efficiency over a season
      Very good · beats 88%
      HSPF2
      10.7 Heating efficiency over a season
      Average · beats 68%
      EER2
      14.0 Cooling efficiency on a 95°F day
      Very good · beats 82%
      Heat at 5°F
      12,100 BTU/h100% of its 47°F output
      Below average · beats 38%

      A good fit if…

      • You want low cooling bills - its SEER2 beats 88% of mini-splits.
      • Your winters get properly cold - it is ENERGY STAR cold-climate certified, with 12,100 BTU/h at 5°F.
      • You want steady temperatures and quiet running - the compressor varies its speed.

      Think twice if…

      • You want the newest refrigerant - it uses R-410A, which is being phased down.

      Calculate my running cost

      Details

      Specifications12,000 BTU, R-410A
      General
      BrandSenville
      Outdoor unit modelSENA/12HF/OQ
      SeriesSEN series
      TypeMini-split heat pump
      Nominal size12,000 BTU
      CompressorVariable-speed units run longer at low powerContinuously variable
      RefrigerantR-410A
      Connected (smart) capableNo
      On the market sinceDecember 18, 2019
      Last certifiedJune 29, 2026
      Cooling
      SEER2Seasonal efficiency, higher is better25.5 (range 19.5-25.5)
      EER2Efficiency at 95°F outdoors11.7-14.0
      Cooling capacity12,000 BTU/h
      Heating
      HSPF2Seasonal efficiency, higher is better10.0-10.7
      Capacity at 47°F12,000-12,500 BTU/h
      Capacity at 17°F9,600-10,600 BTU/h
      Capacity at 5°F11,300-12,100 BTU/h
      COP at 5°F2.0 = twice as efficient as a space heater1.80-1.99
      ENERGY STAR cold climateYes
      Heating output as it gets colder100% kept at 5°F

      Every heat pump delivers less heat as the outdoor temperature drops. Certified output of its matchup with SENA/12HF/IQ at the standard test temperatures, in BTU/h:

      Certified matchups7 indoor units

      The same outdoor unit scores differently with each indoor unit. Ask your installer for the AHRI reference number of the exact system you are quoted.

      Indoor unitSEER2EER2HSPF2Heat @5°FAHRI ref.
      SENA/12HF/IQ SENVILLE · cold climate25.514.010.412,000207657628
      SENA/12HF/IQ SENVILLE · cold climate25.514.010.412,000207657628
      SENA-12HF-IFU SENVILLE · cold climate24.213.310.711,900210372990
      SENA/12HF/IFQ SENVILLE · cold climate23.613.010.012,000207641349
      SENA/12HF/IFQ SENVILLE · cold climate23.613.010.012,000207641349
      SENA/12HF/ICZ SENVILLE · cold climate22.312.710.211,300207641342
      SENA/12HF/ID SENVILLE · cold climate19.511.710.012,100207641346
      Yearly running cost in 10 large cities$223-$686

      At each state's average electricity price and the city's typical heating and cooling hours.

      Questions5
      What is the SEER2 rating of the Senville SENA/12HF/OQ?
      The Senville SENA/12HF/OQ is rated at up to 25.5 SEER2 and 14.0 EER2 for cooling and up to 10.7 HSPF2 for heating. The exact figure depends on the indoor unit it is paired with; across its 7 certified matchups SEER2 ranges from 19.5-25.5.
      Is the Senville SENA/12HF/OQ good for cold climates?
      Yes. At least one certified matchup meets the ENERGY STAR cold-climate criteria, delivering up to 12,100 BTU/h at 5°F with a COP of 1.99, so it is still 2.0 times as efficient as electric resistance heat at that temperature.
      How much does the Senville SENA/12HF/OQ cost to run per year?
      At its rated efficiency it costs about $223-$686 a year in electricity in large U.S. cities, depending on climate and local rates - for example $287 in Phoenix and $583 in Minneapolis. The calculator on this page works it out for your city and compares it with your current system.
      Which indoor units work with the Senville SENA/12HF/OQ?
      ENERGY STAR lists 7 certified combinations for this outdoor unit. The highest-rated ones use SENVILLE SENA/12HF/IQ, SENVILLE SENA-12HF-IFU, SENVILLE SENA/12HF/IFQ.
      What refrigerant does the Senville SENA/12HF/OQ use?
      It uses R-410A. R-410A is being phased down under the EPA AIM Act, and new systems are moving to R-454B and R-32.

      Running cost and savings

      Pre-filled with this model. Pick your city and what you heat with today; everything else is optional.

      Heat pump $291/yrYou save $327/yrSee details ↓
      1. Where you live
      Adjust heating and cooling hours

      Filled in from your city's climate. Change them if you run the system much more or less than usual.

      2. The heat pump Senville SENA/12HF/OQ
      3. What it replaces
      4. Price replace the example with your quote
      Heat pump, per year
      $291
      Current system, per year
      $619
      You save per year
      $327
      Payback
      13.7 years
      Net after 10 years
      -$1,225

      Cooling $166Heating $126Electricity used: 1,820 kWhSaved vs. a minimum-efficiency heat pump: $183

      Estimates use the unit's rated SEER2 and HSPF2, full-load hours derived from NOAA 1991-2020 degree days, average residential electricity prices from the U.S. EIA (12 months to July 2026) and fuel prices from EIA (2025 for natural gas, week of 2026-10-05 for propane and heating oil). Very cold days that need backup heat are not modelled. Federal minimum for comparison: 14.3 SEER2 / 7.5 HSPF2.

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      Source: ENERGY STAR Certified Heat Pumps (U.S. EPA), certification of June 29, 2026. How we use the data.