12,000 BTU mini-split heat pump · T-Pro-24ES
TCL TSH12HEI2NAO0T24
Very good cooling efficiency and average heating efficiency for a 12,000 BTU mini-split heat pump, and certified for cold climates.
Ranks #190 of 394 12,000 BTU mini-splits for cooling efficiency, and costs about $297 a year to run in a mixed climate like Atlanta.
- SEER2
- 24.0 Cooling efficiency over a seasonVery good · beats 75%
- HSPF2
- 10.0 Heating efficiency over a seasonAverage · beats 43%
- EER2
- 13.0 Cooling efficiency on a 95°F dayAverage · beats 62%
- Heat at 5°F
- 9,100 BTU/h72% of its 47°F outputAverage · beats 67%
A good fit if…
- You want low cooling bills - its SEER2 beats 75% of mini-splits.
- Your winters get properly cold - it is ENERGY STAR cold-climate certified, with 9,100 BTU/h at 5°F.
- You want steady temperatures and quiet running - the compressor varies its speed.
Think twice if…
- Nothing stands out - its ratings have no weak spot for its class.
Details
Specifications
| General | |
|---|---|
| Brand | TCL |
| Also sold as | DELLA |
| Outdoor unit model | TSH12HEI2NAO0T24 |
| Series | T-Pro-24ES |
| Type | Mini-split heat pump |
| Nominal size | 12,000 BTU |
| CompressorVariable-speed units run longer at low power | Continuously variable |
| Refrigerant | R-454B |
| Connected (smart) capable | No |
| On the market since | June 25, 2024 |
| Last certified | June 9, 2026 |
| Cooling | |
| SEER2Seasonal efficiency, higher is better | 24.0 (range 19.0-24.0) |
| EER2Efficiency at 95°F outdoors | 11.0-13.0 |
| Cooling capacity | 11,000-12,000 BTU/h |
| Heating | |
| HSPF2Seasonal efficiency, higher is better | 8.4-10.0 |
| Capacity at 47°F | 12,000-12,600 BTU/h |
| Capacity at 17°F | 10,000-10,500 BTU/h |
| Capacity at 5°F | 8,800-9,100 BTU/h |
| COP at 5°F2.0 = twice as efficient as a space heater | 1.80-2.10 |
| ENERGY STAR cold climate | Yes |
Heating output as it gets colder
Every heat pump delivers less heat as the outdoor temperature drops. Certified output of its matchup with TSH12IEI2NAO0T24 at the standard test temperatures, in BTU/h:
Certified matchups
The same outdoor unit scores differently with each indoor unit. Ask your installer for the AHRI reference number of the exact system you are quoted.
| Indoor unit | SEER2 | EER2 | HSPF2 | Heat @5°F | AHRI ref. |
|---|---|---|---|---|---|
| TSH12IEI2NAO0T24 · cold climate | 24.0 | 13.0 | 10.0 | 9,100 | 215222837 |
| TCH12IEI2NAC24 · cold climate | 21.0 | 11.7 | 10.0 | 9,000 | 216706230 |
| - · cold climate | 19.0 | 11.0 | 8.4 | 8,800 | 216706242 |
| TDH12IEI2NAD24 · cold climate | 19.0 | 11.0 | 8.4 | 8,800 | 218471402 |
Same unit, other model numbers
These model numbers have exactly the same certified ratings and matchups as the TCL TSH12HEI2NAO0T24: the same equipment under another brand, or a variant code for voltage, colour or market. Everything on this page applies to them.
- DELLA 048-TP-12K2V-24S-OUT
Yearly running cost in 10 large cities
- Phoenix, AZ$306/yr
- Miami, FL$237/yr
- Houston, TX$274/yr
- Atlanta, GA$297/yr
- Los Angeles, CA$293/yr
- New York, NY$733/yr
- Chicago, IL$600/yr
- Denver, CO$502/yr
- Seattle, WA$312/yr
- Minneapolis, MN$623/yr
At each state's average electricity price and the city's typical heating and cooling hours.
Questions
- What is the SEER2 rating of the TCL TSH12HEI2NAO0T24?
- The TCL TSH12HEI2NAO0T24 is rated at up to 24.0 SEER2 and 13.0 EER2 for cooling and up to 10.0 HSPF2 for heating. The exact figure depends on the indoor unit it is paired with; across its 4 certified matchups SEER2 ranges from 19.0-24.0.
- Is the TCL TSH12HEI2NAO0T24 good for cold climates?
- Yes. At least one certified matchup meets the ENERGY STAR cold-climate criteria, delivering up to 9,100 BTU/h at 5°F with a COP of 2.10, so it is still 2.1 times as efficient as electric resistance heat at that temperature.
- How much does the TCL TSH12HEI2NAO0T24 cost to run per year?
- At its rated efficiency it costs about $237-$733 a year in electricity in large U.S. cities, depending on climate and local rates - for example $306 in Phoenix and $623 in Minneapolis. The calculator on this page works it out for your city and compares it with your current system.
- Is the TCL TSH12HEI2NAO0T24 the same as the DELLA 048-TP-12K2V-24S-OUT?
- Yes, as far as the certified ratings go. ENERGY STAR lists both model numbers with identical efficiency, capacity and matchups, which means the same outdoor unit sold under a different brand or with a minor variant code (voltage, colour or region). The full list is on this page.
- Which indoor units work with the TCL TSH12HEI2NAO0T24?
- ENERGY STAR lists 4 certified combinations for this outdoor unit. The highest-rated ones use TSH12IEI2NAO0T24, TCH12IEI2NAC24, TDH12IEI2NAD24.
- What refrigerant does the TCL TSH12HEI2NAO0T24 use?
- It uses R-454B.
Running cost and savings
Pre-filled with this model. Pick your city and what you heat with today; everything else is optional.
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See all 394 12,000 BTU mini-splits, ranked
Source: ENERGY STAR Certified Heat Pumps (U.S. EPA), certification of June 9, 2026. How we use the data.