HVAC Rated

12,000 BTU mini-split heat pump · Clivia

TOSOT TW12HP32A2DO

Very good cooling efficiency and below average heating efficiency for a 12,000 BTU mini-split heat pump, and certified for cold climates.

Ranks #159 of 394 12,000 BTU mini-splits for cooling efficiency, and costs about $305 a year to run in a mixed climate like Atlanta.

SEER2
24.5 Cooling efficiency over a season
Very good · beats 79%
HSPF2
9.5 Heating efficiency over a season
Below average · beats 24%
EER2
13.0 Cooling efficiency on a 95°F day
Average · beats 62%
Heat at 5°F
11,000 BTU/h92% of its 47°F output
Below average · beats 34%

A good fit if…

  • You want low cooling bills - its SEER2 beats 79% of mini-splits.
  • Your winters get properly cold - it is ENERGY STAR cold-climate certified, with 11,000 BTU/h at 5°F.
  • You want steady temperatures and quiet running - the compressor varies its speed.

Think twice if…

  • You mainly need heat - its HSPF2 is below average for mini-splits.

Calculate my running cost

Details

Specifications12,000 BTU, R-32
General
BrandTOSOT
Outdoor unit modelTW12HP32A2DO
SeriesClivia
TypeMini-split heat pump
Nominal size12,000 BTU
CompressorVariable-speed units run longer at low powerContinuously variable
RefrigerantR-32
Connected (smart) capableNo
On the market sinceJanuary 12, 2024
Last certifiedJuly 17, 2026
Cooling
SEER2Seasonal efficiency, higher is better24.5 (range 21.0-24.5)
EER2Efficiency at 95°F outdoors12.3-13.0
Cooling capacity12,000 BTU/h
Heating
HSPF2Seasonal efficiency, higher is better9.0-9.5
Capacity at 47°F12,000 BTU/h
Capacity at 17°F7,500-12,000 BTU/h
Capacity at 5°F10,000-11,000 BTU/h
COP at 5°F2.0 = twice as efficient as a space heater1.90-1.95
ENERGY STAR cold climateYes
Heating output as it gets colder92% kept at 5°F

Every heat pump delivers less heat as the outdoor temperature drops. Certified output of its matchup with TW12HCL32A5DI at the standard test temperatures, in BTU/h:

Certified matchups7 indoor units

The same outdoor unit scores differently with each indoor unit. Ask your installer for the AHRI reference number of the exact system you are quoted.

Indoor unitSEER2EER2HSPF2Heat @5°FAHRI ref.
TW12HCL32A5DI · cold climate24.513.09.511,000215399271
TW12HP32A2DI · cold climate24.513.09.511,000215405712
TM12HC32TDI · cold climate23.013.09.510,000217575625
TM12HA32EDI · cold climate23.013.09.010,000217575571
TM12HE32KDI · cold climate23.013.09.010,000217575604
TM12HD32KDI · cold climate21.512.39.510,000217575601
TM12HS32FDI · cold climate21.013.09.010,500217575580
Same unit, other model numbers1

These model numbers have exactly the same certified ratings and matchups as the TOSOT TW12HP32A2DO: the same equipment under another brand, or a variant code for voltage, colour or market. Everything on this page applies to them.

Yearly running cost in 10 large cities$232-$763

At each state's average electricity price and the city's typical heating and cooling hours.

Questions6
What is the SEER2 rating of the TOSOT TW12HP32A2DO?
The TOSOT TW12HP32A2DO is rated at up to 24.5 SEER2 and 13.0 EER2 for cooling and up to 9.5 HSPF2 for heating. The exact figure depends on the indoor unit it is paired with; across its 7 certified matchups SEER2 ranges from 21.0-24.5.
Is the TOSOT TW12HP32A2DO good for cold climates?
Yes. At least one certified matchup meets the ENERGY STAR cold-climate criteria, delivering up to 11,000 BTU/h at 5°F with a COP of 1.95, so it is still 2.0 times as efficient as electric resistance heat at that temperature.
How much does the TOSOT TW12HP32A2DO cost to run per year?
At its rated efficiency it costs about $232-$763 a year in electricity in large U.S. cities, depending on climate and local rates - for example $306 in Phoenix and $652 in Minneapolis. The calculator on this page works it out for your city and compares it with your current system.
Is the TOSOT TW12HP32A2DO the same as the TOSOT TW12HP32A2DOC?
Yes, as far as the certified ratings go. ENERGY STAR lists both model numbers with identical efficiency, capacity and matchups, which means the same outdoor unit sold under a different brand or with a minor variant code (voltage, colour or region). The full list is on this page.
Which indoor units work with the TOSOT TW12HP32A2DO?
ENERGY STAR lists 7 certified combinations for this outdoor unit. The highest-rated ones use TW12HCL32A5DI, TW12HP32A2DI, TM12HC32TDI.
What refrigerant does the TOSOT TW12HP32A2DO use?
It uses R-32.

Running cost and savings

Pre-filled with this model. Pick your city and what you heat with today; everything else is optional.

Heat pump $314/yrYou save $305/yrSee details ↓
1. Where you live
Adjust heating and cooling hours

Filled in from your city's climate. Change them if you run the system much more or less than usual.

2. The heat pump TOSOT TW12HP32A2DO
3. What it replaces
4. Price replace the example with your quote
Heat pump, per year
$314
Current system, per year
$619
You save per year
$305
Payback
14.8 years
Net after 10 years
-$1,451

Cooling $172Heating $141Electricity used: 1,962 kWhSaved vs. a minimum-efficiency heat pump: $161

Estimates use the unit's rated SEER2 and HSPF2, full-load hours derived from NOAA 1991-2020 degree days, average residential electricity prices from the U.S. EIA (12 months to July 2026) and fuel prices from EIA (2025 for natural gas, week of 2026-10-05 for propane and heating oil). Very cold days that need backup heat are not modelled. Federal minimum for comparison: 14.3 SEER2 / 7.5 HSPF2.

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Source: ENERGY STAR Certified Heat Pumps (U.S. EPA), certification of July 17, 2026. How we use the data.